Tax Prep Directory
IRS Resolution

Estrella Tax Services

4.6 ·  10 Google reviews
· 246 W Ridge Rd, Rochester, NY 14615
Overview

Who sits at the desk.

A working provider leaves a paper trail — what was diagnosed, what was done, what to watch next.

When you reach Estrella Tax Services in Rochester, NY, the dispatch line will usually offer a general services menu. This page comes before that: documented signals, gaps, and the right questions. No structured service signals are present in the public-source pass for this listing. That makes the dispatch conversation the primary signal — ask which services they actually perform versus those that get subcontracted. A defensible quote should break out major job phases — diagnosis, parts, labor, follow-up — as separate line items. If they bundle everything into a single round-number fee, ask what is and is not included. Treat the writeup as orientation, not vetting. The real-time dispatch conversation and written estimate carry the rest.

Snapshot

The four things worth knowing.

Specialty
IRS Resolution
Individual & business returns
Credentials
Ask firm
Verify before engagement
Client Rating
4.6 / 5
10 Google reviews
Phone
(585) 458-1551
Tap to schedule
How they work

Service delivery & credentials.

Service Delivery

How the firm works with clients.
  • In-Person Appointments
  • Virtual Meetings
  • Drop-Off Returns
  • E-Filing

Credentials & Payment

Professional standing and how to pay.
  • Credit Cards
  • Checks
  • Online Appointments
Weekly schedule

When the doors are open.

Monday
11:30 AM to 7:30 PM
Tuesday
11:30 AM to 7:30 PM
Wednesday
11:30 AM to 7:30 PM
Thursday
11:30 AM to 7:30 PM
Friday
11:30 AM to 7:30 PM
Saturday
Closed
Sunday
Closed

Hours typically extend during January–April filing season. Confirm appointment-only windows when scheduling.

What clients said

In their own words.

The tax preparer is very thorough and explains everything in detail.

Went in for first time theyre very kind and have good hospitality!