Tax Prep Directory
Individual Tax Prep

H&R Block

4.8 ·  171 Google reviews
· 5217 82nd St Ste 212, Lubbock, TX 79424
Overview

Who sits at the desk.

Pricing transparency matters more than the cheapest quote — a clear written estimate beats a vague round-number bid.

When you reach H&R Block in Lubbock, TX, the dispatch line will usually offer a general services menu. This page comes before that: documented signals, gaps, and the right questions. No structured service signals are present in the public-source pass for this listing. That makes the dispatch conversation the primary signal — ask which services they actually perform versus those that get subcontracted. No structured homeowner use-case mapping is on file. Ask the dispatch what their typical recent jobs are — small repairs, full replacements, or commercial maintenance contracts. A defensible quote should break out major job phases — diagnosis, parts, labor, follow-up — as separate line items. If they bundle everything into a single round-number fee, ask what is and is not included. Treat the writeup as orientation, not vetting. The real-time dispatch conversation and written estimate carry the rest.

Snapshot

The four things worth knowing.

Specialty
Individual Tax Prep
Individual & business returns
Credentials
Ask firm
Verify before engagement
Client Rating
4.8 / 5
171 Google reviews
Phone
(806) 794-1040
Tap to schedule
How they work

Service delivery & credentials.

Service Delivery

How the firm works with clients.
  • In-Person Appointments
  • Virtual Meetings
  • Drop-Off Returns
  • E-Filing

Credentials & Payment

Professional standing and how to pay.
  • Credit Cards
  • Checks
  • Online Appointments
Weekly schedule

When the doors are open.

Monday
9 AM to 6 PM
Tuesday
1 to 7 PM
Wednesday
9 AM to 6 PM
Thursday
2 to 7 PM
Friday
9 AM to 1 PM
Saturday
10 AM to 5 PM
Sunday
Closed

Hours typically extend during January–April filing season. Confirm appointment-only windows when scheduling.

What clients said

In their own words.

Great people and service

This place charges way way to much for the quality of service they offer.

The process was easy, The staff was nice and the price was right.