Tax Prep Directory
Individual Tax Prep

H&R Block

4.8 ·  282 Google reviews
· 1305 Liberty St, Springfield, MA 01104
Overview

Who sits at the desk.

A good first visit is half diagnosis and half estimate — if a provider commits to numbers before walking the job, treat that as a warning sign.

Use this page to prep a call with H&R Block in Springfield, MA. It maps public-source signals against questions that usually decide a atoz tax job fit. The public pass returned no documented service signals here, which is unusual. Treat the call below as the primary data — ask for specifics on services, recent jobs, and on-staff certifications. No structured homeowner use-case mapping is on file. Ask the dispatch what their typical recent jobs are — small repairs, full replacements, or commercial maintenance contracts. Useful pre-call checks: who actually shows up to the job; whether the company stocks parts; whether the estimate covers labor and parts separately; whether there is a callback guarantee on completed work.

Snapshot

The four things worth knowing.

Specialty
Individual Tax Prep
Individual & business returns
Credentials
Ask firm
Verify before engagement
Client Rating
4.8 / 5
282 Google reviews
Phone
(413) 781-5224
Tap to schedule
How they work

Service delivery & credentials.

Service Delivery

How the firm works with clients.
  • In-Person Appointments
  • Virtual Meetings
  • Drop-Off Returns
  • E-Filing

Credentials & Payment

Professional standing and how to pay.
  • Credit Cards
  • Checks
  • Online Appointments
Weekly schedule

When the doors are open.

Monday
Closed
Tuesday
2 to 7 PM
Wednesday
Closed
Thursday
10 AM to 4 PM
Friday
1 to 5 PM
Saturday
10 AM to 4 PM
Sunday
Closed

Hours typically extend during January–April filing season. Confirm appointment-only windows when scheduling.

What clients said

In their own words.

Good service, at high prices!

Don't waste your time or money..most unpleasant experience ever!

The reason is I received great customer service and everything was on point.