Tax Prep Directory
IRS Resolution

Jackson Hewitt Tax Service

4.7 ·  35 Google reviews
· 1339 Dewey Ave, Rochester, NY 14613
Overview

Who sits at the desk.

Local providers vary widely in how they document their work, and that variance shows up months later when something needs follow-up.

When you reach Jackson Hewitt Tax Service in Rochester, NY, the dispatch line will usually offer a general services menu. This page comes before that: documented signals, gaps, and the right questions. No structured homeowner use-case mapping is on file. Ask the dispatch what their typical recent jobs are — small repairs, full replacements, or commercial maintenance contracts. The public pass returned no documented service signals here, which is unusual. Treat the call below as the primary data — ask for specifics on services, recent jobs, and on-staff certifications. In Rochester, NY, local building stock, regulations, and seasonal patterns shape what any provider actually walks into on a typical job. The provider should explain how those factors affect quoting before signing a contract. Ask whether the provider leaves a written report after each visit listing what was done, what was found, and what to watch next. Without that, the next provider has to re-diagnose from scratch.

Snapshot

The four things worth knowing.

Specialty
IRS Resolution
Individual & business returns
Credentials
Ask firm
Verify before engagement
Client Rating
4.7 / 5
35 Google reviews
Phone
(585) 458-3080
Tap to schedule
How they work

Service delivery & credentials.

Service Delivery

How the firm works with clients.
  • In-Person Appointments
  • Virtual Meetings
  • Drop-Off Returns
  • E-Filing

Credentials & Payment

Professional standing and how to pay.
  • Credit Cards
  • Checks
  • Online Appointments
What clients said

In their own words.

I'm excited to go back to this office next year!

Everything was much quicker and easier than I expected.