Tax Prep Directory
Individual Tax Prep

The Tax Lady

4.9 ·  33 Google reviews
· 3839 Merle Hay Rd #258, Des Moines, IA 50310
Overview

Who sits at the desk.

A good first visit is half diagnosis and half estimate — if a provider commits to numbers before walking the job, treat that as a warning sign.

When you reach The Tax Lady in Des Moines, IA, the dispatch line will usually offer a general services menu. This page comes before that: documented signals, gaps, and the right questions. No structured service signals are present in the public-source pass for this listing. That makes the dispatch conversation the primary signal — ask which services they actually perform versus those that get subcontracted. No structured homeowner use-case mapping is on file. Ask the dispatch what their typical recent jobs are — small repairs, full replacements, or commercial maintenance contracts. Useful pre-call checks: who actually shows up to the job; whether the company stocks parts; whether the estimate covers labor and parts separately; whether there is a callback guarantee on completed work.

Snapshot

The four things worth knowing.

Specialty
Individual Tax Prep
Individual & business returns
Credentials
Ask firm
Verify before engagement
Client Rating
4.9 / 5
33 Google reviews
Phone
(515) 202-7854
Tap to schedule
How they work

Service delivery & credentials.

Service Delivery

How the firm works with clients.
  • In-Person Appointments
  • Virtual Meetings
  • Drop-Off Returns
  • E-Filing

Credentials & Payment

Professional standing and how to pay.
  • LGBTQ+ friendly
Weekly schedule

When the doors are open.

Monday
10 AM to 4 PM
Tuesday
10 AM to 4 PM
Wednesday
10 AM to 4 PM
Thursday
10 AM to 4 PM
Friday
10 AM to 4 PM
Saturday
Closed
Sunday
Closed

Hours typically extend during January–April filing season. Confirm appointment-only windows when scheduling.

What clients said

In their own words.

I strongly recommend her service.

Great communication and very professional, Highly recommend!! 👍

Letty is helpful, very profesional, and priced well.